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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 37491
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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I am trying to download and pay for an ebook on my sons nexus

Customer Question

I am trying to download and pay for an ebook on my son's nexus 7 however every time I try to pay (after putting my card details in) an error is displayed stating to check my google wallet, is there an alternative way to pay or how do I fix this?
Submitted: 4 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 4 years ago.

Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Can you please re-edit (delete/re-add) your card details at the website below first?

https://wallet.google.com/manage/#paymentMethods:

If needed, please try with another card, if you have.

 

By the way, are you able to buy an ebook at the website below?

 

https://play.google.com/store/books

Please let me know if there is still any issue. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.

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