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Kriptokrit
Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service.
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Someone has used ##004# XXXXX on my samsung c3350 and now it

Customer Question

Someone has used ##004# XXXXX on my samsung c3350 and now it wont notify incoming calls
Submitted: 3 years ago.
Category: Android Devices
Expert:  Kriptokrit replied 3 years ago.
Welcome!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.


Please note that electronics troubleshooting is not always easy and sometimes I will not be able to find solution for your problem immediately, so if my first answer does not resolve your problem or you need more information please do not rate my answer negative BAD SERVICE or POOR SERVICE (that will result in a permanent negative feedback on my record - very damaging for me). Please use "Reply to Expert" button instead.

•ANSWER•

Please follow those steps to cancel all diverts on your phone:
1. Press Menu.
2. Select "Settings" and press the Navigation key.
3. Select "Call" and press the Navigation key.
4. Select "Voice call" and press the Navigation key.
5. Select "Call forwarding" and press the Navigation key.
6. Select "Cancel all" and press the Navigation key.
A request to cancel all diverts will be sent to the network.
7. Press Disconnect to return to standby mode.

Please perform this procedure and let me know if you have any difficulties.

If you have any difficulties (or different version of the phone) or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with more information.

Kind Regards,
Todd

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