How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Customer Service
Category: Android Devices
Satisfied Customers: 1445
Experience:  Working with HTV Evo 4G, develop android applications for personal use,
59162784
Type Your Android Devices Question Here...
Bryan is online now

Cant rember email and password XXXXX samsung account on new galwxy

Customer Question

Cant rember email and password XXXXX samsung account on new galwxy s111
Submitted: 4 years ago.
Category: Android Devices
Expert:  Bryan replied 4 years ago.

JBryan42 :

Welcome to JustAnswer. My name is Bryan and I will be assisting you today. Please do not rate this session until it has been completed.

JBryan42 :

Did you create a new email address for the phone? Or did you use an existing email address?

JACUSTOMER-rsuzukcb- : New emz
JBryan42 :

Do you know what email provider you used? gmail? hotmail? Something else?

JACUSTOMER-rsuzukcb- : New email address
JBryan42 :

Do you know what email provider you used? gmail? hotmail? Something else?

JBryan42 :

Let me know when you come back online. I'll be around.

JACUSTOMER-rsuzukcb- : Google accont email
JBryan42 :

Ok. If you go to gmail.com you can go to the login screen and then request your username. After you get that, you can request your forgotten password. Then from there you can use the username and password to login to your phone and regain control.