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Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 38559
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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I have a Kindle fire HDX. Purchased 1 week ago. It has locked

Resolved Question:

I have a Kindle fire HDX. Purchased 1 week ago. It has locked up. I cannot switch it off to reboot. What can I do.
Submitted: 3 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 3 years ago.

Hello Robert! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. If you have a leather (or any other) cover on the kindle, please remove it. Then press & hold the power button on the kindle for about 45 seconds, then turn it back on and check.

Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

Viet - Android Tech and other Android Devices Specialists are ready to help you
Customer: replied 3 years ago.


Thanks. Working again

Expert:  Viet - Android Tech replied 3 years ago.
Great. You're welcome. If you need anything else later, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up. Thank you