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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 37515
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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My kindle is fully charged but has locked and wont open. Is

Customer Question

My kindle is fully charged but has locked and wont open. Is there anything I can do to restore it and retrieve the 58 books that are on it. I have had it for 1 year and use it every day.
Submitted: 3 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 3 years ago.

Hello Liz! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Please try this: if you have any cover on the kindle, please remove it for now. Then press & hold the power on/off button on the kindle for about 45 seconds, then turn it back on and check.

Edit: Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,

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