Sno havnt reset nothing. Cant reply to txts because the phone will freeze. If someone rings cant even save their name to my contacts.
Problem still not resolved. Think il have to go to shop to see what they say.
Dont think so about question 1 and I havnt tried question 2.
Alright. Often during the upgrading process your old data can get in the way and prevent the upgrade from completing.
What I'd like you to do is put the phone into recovery. To do this turn your phone off, then back on and hold down the volume-up and home buttons at the same time.
A screen should come up with several options. Use the volume buttons to scroll down to the clear cache option and push the home button to select it. Then reboot your phone and let me know if the upgrade finishes correctly.
Don't worry, you won't lose any data.
Nothing is happening. Is the home button the one in middle.
It is saying no recent apps.
Scrolled down to clear cache option. Rebooted n still nothing.