Hi, I have two SAMSUNG SGH-C180 phones that come up with (NETWORK LOCK) and require a password, can you help. Rgds, J XXXXXX XXXXX XXXXXX
Hello John! Thank you for your question. I will be assisting you today.I'm sorry about the issue. What is the brand/model of your Internet/wireless modem/router device? Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have windows xp, vista, or 7, 8, etc.? Also, do you have a windows or mac computer, if any?Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://18.104.22.168:8040/?Session=bb51f164-adfb-4e30-b1b0-bdba26115714Please let me know.
Edit: I'm sorry, since this is an unlock issue (not wi-fi/wireless password XXXXX), let me open the issue to other experts.
Happy New Year! Thank you.
Will I still be charged for this call as the issue was not resolved. ??
I have taken the phones to a local shop where they say they will unlock them for me.
Will you still be charging me as the issue was not resolved. ??