Hi and welcome to JustAnswer , Largest Online Q&A Company. My name is XXXXX XXXXX I will be assisting you today.
Sorry we don't have your previous emails ..
Could you please tell us what problem you are facing ?
I did something on tablet but my password XXXXX wrong
I then discovered that my film library had disappeared
Okay which password XXXXX forgot ?
I think it was the one to my initial address "[email protected]
Is it a problem related computer or tablet ?
Okay ...I am so sorry I am an expert in computer field ..I will move this question tablet experts ..