How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 37653
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now

I have a Samsung galaxy duo s, purchased 13/03/2013. I was

Customer Question

I have a Samsung galaxy duo s, purchased 13/03/2013. I was delayed in recharging it because of a power cut and now after recharging it seems completely dead can you help please 0187286662514
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you remove the battery and power charger and hold the power button in for 30 seconds, then release.

Then put the battery back and connect the charger.

Hold Volume Down + Power and tell me please if it now starts.

Thank you