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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 37655
Experience:  Android Systems Specialist
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I have a samsung nv3 and when I turn it on it says memory full,

Customer Question

I have a samsung nv3 and when I turn it on it says memory full, I have inserted a new SD card but it still reads the same
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Were you able to format the SD Card, as you mentioned you tried.

Let me know please.

Customer: replied 3 years ago.

yes, it says format ok


 

Expert:  Richard replied 3 years ago.
ok, take out the SD card from the camera, and turn on the Camera and check for any pictures.

Do you still see any? As this shows it is stored on the internal memory.

Let me know please.

Customer: replied 3 years ago.

are you still there Richard


 

Expert:  Richard replied 3 years ago.
yes Colin, waiting for the results of my last instructions

I will repeat them again

ok, take out the SD card from the camera, and turn on the Camera and check for any pictures.

Do you still see any? As this shows it is stored on the internal memory.

Let me know please.
Customer: replied 3 years ago.

sorry, sent you reply twice do not know what happened, yes one photo and top left hand corner reads 100 - 0001

Expert:  Richard replied 3 years ago.
ok, delete the photo, as this is stored on the internal memory and this is the memory problem, not the SD card.

So delete that photo, restart the camera, put in the SD card and tell me if your still getting the memory error please.
Customer: replied 3 years ago.

still showing memory full

Customer: replied 3 years ago.

it also says no image when I now look for that pic

Expert:  Richard replied 3 years ago.
ok, put the SD card in

Go to Settings, Copy to Card and run this so all images are copied to the SD card.

After doing this, tell me if you still get the message please.

Customer: replied 3 years ago.

Sorry Richard, how do i copy to card, have gone to settings, but cannot find copy to card

Expert:  Richard replied 3 years ago.
Thanks ok,

It is on page 54 of the manual (as it shows pictures)

I have uploaded the manual for you which you can download here.

http://ge.tt/2lZ19aK1/v/0?c

Let me know the results please
Customer: replied 3 years ago.

sorry Richard just lost battery power, so have connected cam to pc but cannot access menu at mo, but will do as you asked and copy pics to sd card

Expert:  Richard replied 3 years ago.
Thank you

Let me know the results please
Customer: replied 3 years ago.

Hi Richard


Copied to card still showing memory full on start up

Expert:  Richard replied 3 years ago.
ok, I would like you to reset the camera please.

Go to the Setup menu, and choose Reset (Page 62 of the manual I sent you).

Once done, tell me if the memory issue still occurs please.