Hello Richard my name'sXXXXX Mum and doing this on her behalf as she's getting so stressed out about it. No she doesn't have a memory card in the phone.
No I don't think so but I'm having to text her with questions because she's at work so I will check but I'm pretty sure it doesn't.
ok just asking her where phone is
This is a bit difficult she hasn't got it back from Sony yet. Would I be able to contact you tomorrow or will I get someone else if I go to this site again?
Ok thanks for that, I have received excellent service but don't want to rate you now in case it closes the question and answer. Hopefully the phone will arrive tomorrow and we'll be in touch. Danielle usually gets home from work about 6pm so would it be ok for her to contact you approximately 6.00pm tomorrow?
Sony have said they will wipe the phone but others have said the photos will be stored on an internal memory card and should be retrievable. Hopefully won't have to come back tomorrow but she's so upset and it's difficult to accept that Sony can't get the information. There are a lot of similar complaints about them on the net. Have rated you now.