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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 38368
Experience:  Android Systems Specialist
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hi my wifi isnt conencting on my samsung galaxy note, iv tried

Resolved Question:

hi my wifi isnt conencting on my samsung galaxy note, iv tried factory reset and still nothing. just says ''saved, secured''
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
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Can you do the following please

Go to Settings, Wireless and Networks.

Tap once on your wireless network and select Forget.

Then hold the power button until you see a menu, and choose Power Off.

Once it is off, remove the power from your wifi router and wait 5 minutes.

Plug in the power and wait 5 minutes.

turn on the Note, go to Settings, Wireless and Networks and try to connect to your Wireless network by tapping on it and tapping connect.

Let me know if it will now connect please.

Thank you
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