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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 36572
Experience:  Android Systems Specialist
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my samsung tab 3 eill not charge

Resolved Question:

my samsung tab 3 eill not charge
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Is the Tab still turning on? Or it is not turning on as well?

Thank you
Customer: replied 3 years ago.

the tab is dead cannot turn on ,or off

Expert:  Richard replied 3 years ago.
Thanks Neil

Can you do the following as the first step please.

Disconnect the charger and hold the power button down for 35 seconds, then release.

Then plug in the charger and wait 5 minutes.

Hold Volume UP and Power for 6 seconds and release and tell me please if it now starts Neil.

Thank you
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