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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 37716
Experience:  Android Systems Specialist
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my kindle will not connect to wi fi it keeps asking for password

Customer Question

my kindle will not connect to wi fi it keeps asking for password XXXXX I cant remember can you please help me
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Do you have a windows computer already connected to the wireless? And if so, which version of windows, as we can get the wifi password XXXXX this.

Let me know please.

Thank you
Customer: replied 3 years ago.

I am on windows 7

Expert:  Richard replied 3 years ago.
Thank you Gordon

We can get the wifi password from the windows computer to use on the Kindle.

To get this, please do the following on the computer

Click Start and type in

wireless networks

press enter

Right click on your wireless network and select Properties

Click on Security

Click in the Box Show Characters and you will see your wireless password displayed

Make sure please you are entering it exactly as it is displayed

eg: PASSword is different to passWORD

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you