Evening Nick and thank you. My old phone the one that the contacts were on and the one that was damaged was the Samsung Galaxy S3. The new one I purchased was the S4.
Yeh I installed Kies then it told me to update which I did. When I connected my old device it then said it was locked but I am unable to unlock it due to the damage. (Yes I had a code to unlock the screen)
No the only contacts on there that I can see are my e-mail contacts
Here are the steps to backup your Contacts to SD:
Import contacts from SD card. Insert the SD card to new phone and do the following:
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