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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 36526
Experience:  Android Systems Specialist
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my HTC 4G LTE will not charge?

Resolved Question:

my HTC 4G LTE will not charge?
Submitted: 3 years ago.
Category: Android Devices
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Is the phone still turning on?

Please let me know

Thank you
Customer: replied 3 years ago.

think so battery died so just plugged in charger as usual and nothing

Expert:  Richard replied 3 years ago.
Thanks

Can you remove the charger.

Then hold the power button down for 35 seconds, and release.

Connect the power cable, then hold the volume up and power button for 6 seconds then release and tell me if it now starts please Alison.

Thank you
Customer: replied 3 years ago.

whooooo yes Richard its charging, thank you from a complete techno idiot

Expert:  Richard replied 3 years ago.
Your most welcome!

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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