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Category: Android Devices
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Experience:  Award winning Android Developer&part of the CyanogenDev team
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I bought a book ice angel on 3rd November 2013and not received

Customer Question

I bought a book ice angel on 3rd November 2013and not received it
Submitted: 3 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 3 years ago.

Hello Violet! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Is this a new kindle fire, or was it working previously?

On the kindle, what happens when you go to the wifi/wireless settings, and then connect it to your wireless network name? Is there any error or message?

What's the brand/model of your internet/wireless modem/router device?

Can you sign in your amazon account at the website below, then see if all your books you've purchased previously are there?
http://www.amazon.com/manageyourkindle

Edit: It looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,