the information you have given me is not what I require. I already have this procedure from Kobo. What I actually need is - how do I go about contacting my Kobo and where do I find the Menu (3 line) you refer to, so that I can proceed with the further instructions. From now on I do not wish to continue with JUSTANSWER, and do not wish to be charged for any other answers or contract.
I have tried to Cancel, but your site is unavailable.