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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8276
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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im locked out of my samsung galaxy 2s after too many pattern

Resolved Question:

i'm locked out of my samsung galaxy 2s after too many pattern attempts. tried resetting with gamil details - not worked. tried resetting phone - not worked. please help
Submitted: 3 years ago.
Category: Android Devices
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

We can Factory Reset your phone. This reset will erase all data on the phone.

Would you like to proceed?

Nick
Customer: replied 3 years ago.

does that include photos?


 

Expert:  Nick H. replied 3 years ago.
yes all data on your phone will be erased. Photos, contacts, apps, and other files.

For photos or contacts on SD card or SIM card, they are fine.

Nick
Customer: replied 3 years ago.

ok, lets do it. i cant see any other way of getting in.


 

Expert:  Nick H. replied 3 years ago.
Alright.

Please do the following steps:

  1. Press Power for 2-3 seconds and select Power off.
  2. Press and hold down Volume Up + Home + Power buttons at the same time.
  3. Release all buttons when Logo comes up.
  4. You will see the menu options:
  5. Select wipe data/factory reset. (Volume buttons to go up or down, select with Home or Power button)
  6. Select Yes — delete all user data.
  7. Finally, select Reboot system now.
  8. Your phone will reboot and go through setup steps.

 

 

If you cannot get to the Reset options, power off your phone and try the steps again.

 

If you have any questions or concerns, please reply back to continue our conversation. Otherwise, kindly rate my service. Thank you!

 

Nick

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