How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Waitongu2 Your Own Question
Waitongu2
Waitongu2, Technician
Category: Android Devices
Satisfied Customers: 989
Experience:  Member xda dev Samsung forums, owner 2 Galaxy S Gingerbread Root.
64043135
Type Your Android Devices Question Here...
Waitongu2 is online now

why cant i download samsung apps updates on my galaxy s gt

Resolved Question:

why can't i download samsung apps updates on my galaxy s gt i9000
it gives me the error message service unavailable(1000)
Submitted: 3 years ago.
Category: Android Devices
Expert:  Nick H. replied 3 years ago.
Hello, and thanks for your question. My name is ***** ***** I will help you today.

Is your phone connected to wifi?

Please go to Settings. Check if Date/time are correct.

Can you download apps from Play Store?

Nick
Customer: replied 3 years ago.

date and time ok


don't have play store

Expert:  Nick H. replied 3 years ago.
Thanks John.

Please go to App menu. Check on the list to see if you have Play Store or Market. If yes, tap and see if you can download apps there.

Nick
Customer: replied 3 years ago.

managed to download ebay app


 

Expert:  Nick H. replied 3 years ago.
Thanks John.

Press back to the Main Market or Play Store screen. Press Menu button and select My Apps. On the list, try to update your Samsung apps. Do they update now?

Nick
Customer: replied 3 years ago.

samsung apps not on the list

Expert:  Nick H. replied 3 years ago.
Thanks John.

Please open Settings->Apps or Applications. Select Samsung apps. Press Menu and select Clear data. Try to update an app.

Does it work? Or same error message?

Nick

Customer: replied 3 years ago.

nothing happens when menu is pressed

Expert:  Nick H. replied 3 years ago.
John,

Please go to Settings->Apps->Manage Apps->All (Swipe left to go to right to All list). On the list select Samsung Apps. Select Force Stop and Clear data. Confirm to clear.

Go back and try to update Samsung apps.

Does it work?

Nick
Customer: replied 3 years ago.

after manage apps there is no all when i swipe all i get is ebay

Expert:  Nick H. replied 3 years ago.
John,

Swipe left from Manage Apps page to go right. You will see Running list and All list. Go to All list. Look for Samsung Apps on the list.

Nick
Customer: replied 3 years ago.

nothing happens when i swipe unless i swipe on the ebay app in manage apps there is no running list or all list

Expert:  Nick H. replied 3 years ago.
Please try this:

Open App menu. Select Samsung Apps or Samsung Hub. Press Menu and sign out. If there is no sign out option, sign in and select your country. Also check for Enabled update App with WiFi. Then go and update your Samsung Apps again.

Nick
Customer: replied 3 years ago.

no menu pops up in samsung apps

Expert:  Nick H. replied 3 years ago.
John,

Let me reopen your question to all experts for other suggestions.

Nick
Customer: replied 3 years ago.
Why can't I download Samsung Apps Updates on my galaxy S i9000
It gives me the error message Service unavailable(1000)
Expert:  Waitongu2 replied 3 years ago.
hi John,
We can try the good old hard reset of the phone. This should restore the phone back to factory and allow you to be able to update it. if you would like this please use these steps.

First you Turn off Your Samsung Galaxy S GT-i9000
Now Click on Volume Up Buttons and Hold It.
Continue Press Home Button with Press Power Button.
Wait Five second Just release only Power Button
You will see a screen with reboot options choose choose factory reset.
to scroll use the volume up or down. use power to hit Enter once you are on the right choice.
After few second your phone will be reboot.
Wait after reboot your phone check it

Please let me know if this helps.
Customer: replied 3 years ago.
Still cannot download Samsung Apps Updates
Expert:  Waitongu2 replied 3 years ago.
Were you able to perform the reset?
Customer: replied 3 years ago.
Yes
Expert:  Waitongu2 replied 3 years ago.
ok Are you getting the same error when you try to run the updates?

Go to settings>>about phone>>send me the Android version
Expert:  Waitongu2 replied 3 years ago.
Which country are you in?
Customer: replied 3 years ago.
U.K (Wales)
Expert:  Waitongu2 replied 3 years ago.
That may be part of the problem. We can reset the phone and then set it up with a different region such as USA. out of curiosity, Are there specific apps you are interested in?

Also what's your android version?
Customer: replied 3 years ago.
No specific apps it is just that it keeps saying I have six updates to download
Version 2.1-update 1
Expert:  Waitongu2 replied 3 years ago.
are you still getting the same error even with a different country? for the most part the updates are bloatware from samsung that you might never use.

This is a link with steps on how to remove the apps from your phone.
http://www.phonearena.com/news/How-to-disable-bloatware-on-your-Samsung-Galaxy-S-III-apps-safe-to-remove_id32717

its written for the galaxy S3 but the procedure should be the same.

Android 2.1 Update 1 is quite out of date and i am not sure there is a carrier out there who has updates for this handheld but if you want and are willing to take the risk i can send you a link on the steps to manually update it.

Also try while on wifi go to settings>>about phone>>check for updates.

you might get 2.2.
Waitongu2, Technician
Category: Android Devices
Satisfied Customers: 989
Experience: Member xda dev Samsung forums, owner 2 Galaxy S Gingerbread Root.
Waitongu2 and other Android Devices Specialists are ready to help you
Customer: replied 3 years ago.
Nothing seems to work but thanks for trying