Hello Ruth! Thank you for your question. I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Also, do you remember your exact email password?Please let me know, so I can provide the email server / settings. Please reply at the box below. Thank you,
I am SO glad you are able to help me!
Our email address tells you we are with Talk Talk which I believe is connected with AOL.
My exact email password is sophiep4.
Talk to you soon!
Thank you. The email settings are:- Incoming server settings
- Outgoing server settings:
SMTP server: smtp.talktalk.net
Different version of Android have different security options.
1. Go to Apps -> Settings -> Accounts, then tap on your talktalk account and remove it for now.
2. Next, go to Apps -> Settings -> Accounts, then select Add Account, then Email option, then enter your email address and password, then tap on the Manual option, and continue with the settings above.
You can see full instructions / illustrations at the website below:
Note: password is case-sensitive.
Please let me know if there is still any issue. Thank you,