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michelleclive, Other
Category: Android Devices
Satisfied Customers: 4981
Experience:  Have worked on android application development and software.
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Hi i have just reset my galaxy tab 4 password *****m now locked

Resolved Question:

Hi i have just reset my galaxy tab 4 password ***** now locked out cant remember passcode
Submitted: 2 years ago.
Category: Android Devices
Expert:  michelleclive replied 2 years ago.
michelleclive :


Hi my name is ***** ***** i will be assisting you today.

In order to factory reset your Samsung tablet, follow the steps given below.

Ensure that the Samsung tablet is powered off.

Press the Power and the Volume Up button together till the device displays the start-up logo.

Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.

On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).

Once the option is highlighted, press the Power button to select the option. (Pressing the Power button in Android system recovery mode selects the highlighted option.)

On the next screen, press the Volume Down button multiple times till the Yes -- delete all user data option is highlighted.

Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.

Customer:

Nothing happens when i press volume buttons

Customer:

its the sm-t230 model

michelleclive :

make sure the power on the tab is off

michelleclive :

wait for 30 seconds

michelleclive :

Step 1. press the volume button and keep it pressed down do not release,

michelleclive :

while you are holding down the volume up button now press the power button on the tab and do not release any buttons till you see the samsung logo pops up

Customer:

I have tried this the samsung galaxy tab 4 comes up but keeps on restarting until i release power buttom but keeping volume button pressed then samsung logo apears but goes to lock screen again

michelleclive :

Try the volume down button this time

Customer:

i have tried that as well

michelleclive :

i am sorry, i will open your question to other experts in case they have other ideas or resetting.

Customer:

i have tried something different pressing power button with home button then get android logo have reset now asking to reboot do i do this

michelleclive :

ok great that will work

Customer:

do i reboot now

michelleclive :

did you select factory reset

michelleclive :

using the volume key

Customer:

yes it says data wipe complete

michelleclive :

ok great that should work now

michelleclive :

do not enter pattern lock it really messy

michelleclive :

The combination was press home button volume up and then power on.

Customer:

yes

michelleclive :

great.

michelleclive :

did it finish resetting the tab

Customer:

yes thanks trying to download now

michelleclive :

you are able to get in to the tab now no more password *****

michelleclive :

problem fixed?

Customer:

thanks was panicking a bit there

michelleclive :

Please provide a rating by clicking on the smiley below and if you have any question feel free to ask.

michelleclive, Other
Category: Android Devices
Satisfied Customers: 4981
Experience: Have worked on android application development and software.
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