Hi, I am A. Stevens here to help with your question!
So at this time, if you are able to use the exact same sim card in your iPhone 4S with the same PIN code, there is definitely an issue with your ZTE phone. It seems that maybe the phone is not reading the SIM card correctly.
Would it be an option to transfer your service to a new SIM card, to see if that fixes the issue with the ZTE phone?
Sorry, it's a bad time to do this, but I'll as quick as I can.
My answer: not possible to try another SIMand in any case, that same sim was used for my ZTE with my current SIM-Pin code, but not after I brought the handset out of hibernation. The reason why I laid up the ZTE, is that the keyboard was bloody hard work, although the software worked OK. I bought my 4s Apple only because I needed a phone which I could work on easily and quickly....more..... after your response please?
The way that I see things Mr S, is that this problem of mine is one which has an answer. it's as simple as that. I reckoned that I've given other persons in shops a chance to find out, and then, yourself. Previously, no-one at retail- store level, can give an answer nor do they know where to go for one. Either that, or it's a case of people cannot be bothered to persist with finding out. Who can blame them?
Therefore, on this occasion I have to be brutal and vote "dissatisfied". Sorry about this.
I'm sorry you feel that way.
But i really believe that changing your SIM card will resolve the issue.
SIM cards can definitely go bad at times.
I don't need this service now, thank you.
A friend called into see me and he had experienced the same 'unlock Sim-Pin' problem, also.
He told me how to restore the software to 'FACTORY SETTINGS'.
I feel that either you of your online 'experts' should have known the solution, to pass onto me, considering the time you had, on my stated non-urgent status - which i registered in one of my 'chat'-pad texts.
Also, I feel that you did NOT fully understand my original description of the problem. Why do I say that? it's because that I had said that the SIM-card is OK, because I am using that one in my Apple 4S i-phone.
So, the problem was never about the SIM going "BAD" as one of you guys said. It was a simple question of my not knowing how to restore to 'Factory Default Settings'.
I didn't know when I subscribed to your service, but I do know now, because of my friend's knowledge.
I now need a refund of my £28 please.