Hi, I am A. Stevens here to help with your question!
I need to get a little more information from you about the issue so that I can give you the best answer.
Could you tell me what the make and model of your Android box is? Also could you tell me what you are connecting it to? A TV?
Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.
model no 1mx3 4.2 xbmc connected to tv
tv is fine media problem
yes correct model