Hi, I am A. Stvens here to help with your question.
So just to be sure, basically your phone was syncing with your "old" Google account, but you were unable to log in to it. So then you synced your phone with your "new" Google account, thus causing you to lose your contacts tied with your "old" Google account. Is this correct?
Please let me know when you return, so that we can continue to work on your question.
Hi A. Stevens,
Thank you for replying.
Yes….I have since then had a Samsung Technician talk me through various 'hoops' exploring both 'old Google' and ' new Google accounts' only to find there is nothing in the 'con tats' folder !
sorry …the' contacts folder'
Therefore is there any chance of finding / being able to retrieve the contacts by some other 'route' ?