How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask A. Stevens Your Own Question
A. Stevens
A. Stevens, Computer Engineer
Category: Android Devices
Satisfied Customers: 1557
Experience:  I've owned android devices and tablets for years and understand how the work.
71208907
Type Your Android Devices Question Here...
A. Stevens is online now

I have a Galaxy SII GT1-19100 and recently purchased the appropriate

Resolved Question:

I have a Galaxy SII GT1-19100 and recently purchased the appropriate car adapter to facilitate use of Google Maps. There is no sound accompanying Google Maps when uased with the adapter although I have sound when the phone is hand held.
I have tried muting and un-muting but this has made no difference
Submitted: 2 years ago.
Category: Android Devices
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

Could you tell me what the make and model of the adpater you are using is?

Customer:

It is simply described as

Customer:

'Samsung Vehicle Dock Kit for S II

A. Stevens :

Is it connected to your vehicle through an 3,5mm aux cable?

A. Stevens :

Or do you know how it connects?

Customer:

It comes provided with an electric 12v plug. There is no scope in the car to use an aux cable and I am relying on the phone speaker

A. Stevens :

I see..

A. Stevens :

So this is the issue.

A. Stevens :

The adapter is taking over your audio output from the phone.

A. Stevens :

So that's why the speaker does not work.

A. Stevens :

You have to have the aux cable connected, otherwise the audio will not work.

A. Stevens :

Perhaps your could get a casette tape 3.5mm aux adapter?

Customer:

Are you sure? It doesn't take it over on calls. I'll have to try it in our other car which does have an aux input.

Customer:

I have the aux cable but can't use it on my main car. It could still be a problem therefore

A. Stevens :

Yes, calls typically behave differently then the audio from maps.

A. Stevens :

I'd give it a try with the car with the aux input.

A. Stevens :

As far as your main car goes, there are different options to install an aux input.

A. Stevens :

I could provide you some info on that if you can let me know the year/make/model of your vehicle.

Customer:

Ok - but that will be tomorrow evening at the eartliest.

A. Stevens :

No problem.

Customer:

Car in question is an Alfa 159

A. Stevens :

You can just give it a try and return to this chat with the results.

A. Stevens :

I'll respond as promptly as I can.

Customer:

Ok - Thanks

A. Stevens :

You could get that installed in your Afla to have an aux input.

Customer:

You were quite right. Pity there is no reference to this when the unit is provided. Thanks for the tip

A. Stevens and other Android Devices Specialists are ready to help you

Related Android Devices Questions