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So I have attempted to try and hard reset my lg optimus g as well as reset it from the setting application. However the phone seeps setting has unfortunately stopped. And when i attempt a hard reset it either starts normally, starts in safe mode, or just shuts itself off.
Mostly you have some rouge apps installed on your phone
Once you delete them your phone should just be fine
but ow do I go about deleting them?
can you please watch the VIDEO and try to follow the steps
I cant get setting to work and I cant get the the hard reset menu
If you have any problems please let me know
I have watched the video. The settings has "unfortunatetly stopped"
it says this both in safe mode and normal mode
I guess you also tried FACTORY RESET. Did you?
to the best of my knowledge to factory reset you have to enter the settings. And every time I try to enter the setting it says that the settings has unfortunately stopped.
just a minute
here you go
Please follow the steps ONE BY ONE and see if you can reset to factory settings or not
were you able to follow the instructions?
I am following the instructions. the menu is not appearing it just keeps booting normaly
Please see if the VIDEO helps
It sill keeps bootin normally.
could the virus be affecting the process?
Can you BOOT the phone properly?
If so, go to Google Play
check for Apps installed and try to identify APPs which you haven't installed
and try removing them one by one
Apps would come into action.. ONLY after the phone is UP and running
the instructions are for HARDWARE reset
What is the exact phone model number?
Ah the google play store did the trick thank you.
I was able to uninstall chrome and re-install it.... It appears to have fixed the problem.
are you still here?
hello I just want to verify that the fee for this is $22
Hello are you there???