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toughguy
toughguy, Android Help
Category: Android Devices
Satisfied Customers: 474
Experience:  A Post Graduate in computer science with over 11 years of experience in Computer Hardware, Software & Android devices
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I can not send out going e mails with my new galaxy note 3

Resolved Question:

I can not send out going e mails with my new galaxy note 3 , I can receive e mails
Submitted: 2 years ago.
Category: Android Devices
Expert:  toughguy replied 2 years ago.
toughguy :

Hi

toughguy :

Thanks for using JustAnswer

toughguy :

Can you please let me know if you are using a general email service or your company email service?

Customer:

company

toughguy :

ok.. can you please let me know your Email address without

toughguy :

the domain name

toughguy :

then give domain name

Customer:

*****@******.***

toughguy :

please give domain name later

toughguy :

not as complete email adress

toughguy :

first part without domain name

toughguy :

then domain name

Customer:

spitfire.pickaweb.co.uk

toughguy :

ok

toughguy :

which app you are using to CONFIGURE your email?

toughguy :

were you getting emails earlier?

Customer:

My name is ***** ***** domain name is ***** ***** emails are sent via spitfire.pickaweb.co.uk

toughguy :

ok

toughguy :

in your configuration you should use spitfire.pickaweb.co.uk in email settting

Customer:

Yes that is correct and we have done so.

toughguy :

can you please let me know the current configurations in your email app?

Customer:

We have now managed to set the email settings and it is now working.

toughguy :

wonderful..

toughguy :

it should be fairly simple.. make sure the configuration is set properly

toughguy :

and it should work without any problem

toughguy :

is there anything else I can help you with now?

Customer:

It is thank you very much the thing is now working.

toughguy :

All the best.. Kindly leave your valuable feedback

toughguy and other Android Devices Specialists are ready to help you