Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Have you tried this: Press & hold the Power on/off button on the tablet for about 25 seconds, then it should power off, then turn it back on and check.
Please let me know when you are ready to troubleshoot. Please reply at the box below. Thank you,
Yes. I tried that and it powered off. i was able to restart it and the kindle ap came back. Why did it happen?
Great, the issue is that you could have accidentally pressed & held the volume button
the volume could be stuck in your pocket or purse
Yes. I think that likely. What on earth is 'odin'?
It's a fancy word for Download; it's for rooting/flashing your phone; it's for advanced users
It's a fancy word for Download; it's for rooting/flashing tablets/phones; it's for advanced users
Oh. Ok. That lets me out. Too easy to do though! Thanks for your help.
You're welcome. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit / OK when it shows up. Thank you,
Bye! Thank you.