Hello! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Please try the following:A. Press & hold the power on/off button on the S3 for about 20 seconds, then turn it back on and check.B. If that does not work:
4. Go to Settings -> Apps (or Application Manager), then uninstall any bad app you see.5. Then in Apps, then swipe from right to left a few times times in order to see ALL apps, then tap on the Internet or Browser app, then clear data/cache.6. Restart the phone normally, then and check.Please let me know. Thank you
The safe-mode prompt is not appearing. Please tell me what to do.
It worked out! Thanks! Cleared cache and got rid of suspect apps.
You're welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option above, then click on Submit when it shows up. Thank you very much for your patience.