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ptorres007
ptorres007, Other
Category: Android Devices
Satisfied Customers: 611
Experience:  10 years in the IT industry with certifications.
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pornchech on my phone

Customer Question

pornchech on my phone
Submitted: 2 years ago.
Category: Android Devices
Expert:  ptorres007 replied 2 years ago.
Customer:

Hello and thank you for using JustAnswer, my name is ***** ***** I will be helping you with your question today.

Customer:

To remove this I need you to do the following

Customer:

1. Restart your phone, hold the power button for 45 seconds and turn back on when complete
2. When the phone is back on go to Settings
3. In settings, go to your Application Manager
4. Look for any app called "BaDoink" if it exists unistall
5. Make sure you are under the "All Category" in the application manager and scroll down to "Internet"
6. Click Clear Data, Clear Cache, Clear Defaults click OK on every screen that comes up
7. Restart phone again and test
8. Let me know the results.

Customer:

Hello, when you have a moment please let me know how the instructions went. Also, use the smileys below to rate me when we are done. Thank you!

Expert:  ptorres007 replied 2 years ago.
Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.
Expert:  ptorres007 replied 2 years ago.
Mike,
Just checking in, were you able to resolve the issue by following my instruction above? Let me know if you need any further help. Thank you.

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