ASHIKYes PLEASE! Thanks
2 years ago Android version 5 Build no : CRX21P
This will erase everything from your Tab and install a fresh software. If that didn't work, then try the following method to factory reset it.
Please let me know if that didn't work, so we can continue troubleshooting.
Rebooted successfully following your second instructions however cannot access my normal email *****@******.***. Any suggestions Ashtik? Thanks in advance