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Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 38161
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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I have a Samsung mini GT-S5570 on pay as you go and keep getting

Resolved Question:

I have a Samsung mini GT-S5570 on pay as you go and keep getting charged for GPRS ap-prepaid - how do I stop this. I only use the phone for calls/messages and photos I don't want other items.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.

Hello Brian! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Can you please tell me how you use the phone for photos, such as emailing photos, sending photos via (text) messages, etc.? Or do you mean you just shoot photos?

Do you use any internet app, such as email, facebook, etc.?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

Photos - just shoot them

Don't use email, facebook twitter or any other. Any app that's requiring a update (gprs ap- prepaid session) I don't want or need.

Expert:  Viet - Android Tech replied 2 years ago.
When did this issue first occur? Where did you turn off sync? Thank you.
Customer: replied 2 years ago.

Noticed a few weeks ago when checking balance on line

Sync turned off in settings/accounts and sync/manage accounts

Expert:  Viet - Android Tech replied 2 years ago.
Thank you. Please try this: Go to Settings -> Wireless and networks -> Mobile networks, then turn off data there (and/or turn off everything there.) Also, contact your wireless / phone provider (whom you have pay-as-you-go service with) to block data on your phone account. Please let me know if you have any further question. Thank you.
Customer: replied 2 years ago.

none of the mobile network items are active (packet data/ data roaming/use 2g networks/network operators)

Expert:  Viet - Android Tech replied 2 years ago.
How about Access Point Names? Thank you
Customer: replied 2 years ago.

Was set for orange internet - deleted all - now shoe Not set

I'll see how this works out

Expert:  Viet - Android Tech replied 2 years ago.
Great. That was the issue. If needed, you can also contact your pay as you go service provider to block data on your account. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much for your patience
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