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carlday1
carlday1, Engineer
Category: Android Devices
Satisfied Customers: 322
Experience:  Self Employed Electronic Engineer
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hello, happy new year to you all, iv'e got a s4 mini.

Customer Question

hello, happy new year to you all,
iv'e got a s4 mini. its got a smashed screen :(. Is it possible to backup the contacts, photos etc. without seeing the screen? it still works i just cant see anything.
Can someone shine sum light on my situation please. i'm clutching at straws now.
thanx eddy
Submitted: 2 years ago.
Category: Android Devices
Expert:  carlday1 replied 2 years ago.
Hi Eddy,
Thank you for using Just Answer my name is ***** ***** I will help with your question. It is possible to backup your phone.
You will need your laptop and the kies software from samsung.
http://www.samsung.com/uk/support/usefulsoftware/KIES/
If you install the samsung kies software then plug your phone into the computer the kies software should detect the phone and allow you to back everything up and sync you contacts to outlook if needed.

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