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Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 36844
Experience:  Android Systems Specialist
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I have a Samsung Tabs 10.1 its only 8 months old. Over the

Customer Question

I have a Samsung Tabs 10.1 its only 8 months old. Over the last 6 weeks the battery has been running out really quickly sometimes with just an hours use. It also takes forever to charge. And it also switches itself off and the comes back on again whilst I'm using it.
Have you got any idea whats happening.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This can be a number of reasons so we need to eliminate a number of causes.
First, to rule out the firmware, go to Settings, Applications Manager.
Look under the list ALL for Google Services Framework
Press on it and press Clear Data
When done, restart the Tablet and check if the battery is now functioning correctly please.
Let me know the results please

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