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Richard
Richard, Android Engineer
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Experience:  Android Systems Specialist
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I have a Huawei Ascend Y550. I cant dial or text short numbers.

Resolved Question:

I have a Huawei Ascend Y550. I cant dial or text short numbers. When a text comes in with a 5 digit number I am unable to reply or text to it. Can you help please?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
What happens when you try to text a short number?
What error are you receiving?
Thank you
Customer: replied 2 years ago.

When sent it says sending then comes back saying failed / resend.

Expert:  Richard replied 2 years ago.
ok, a lot of times a block is on this to avoid people subscribing to text services (that use this number) and have repeating charges. If the phone can send text to normal numbers, then this is going to be the cause.
Call your phone provider eg: O2, Vodaphone, and have them remove this block and you can then text these numbers.
If you are unsure of the number to call, tell me who your provider is Miles and I can provide you the number to call.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Customer: replied 2 years ago.

Thank you. Yes I would like the contact number supplier. I am on Life Mobile purchased through the now defunked Phones .

Thanks Miles

Expert:  Richard replied 2 years ago.
Thank you
Call 0844 322 11 33 from your Mobile (as it is then a free call).
They can then remove the block Miles.
If you need anything else, please let me know.
And please remember the service rating.
Thank you
Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 35423
Experience: Android Systems Specialist
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