Richard - just realised this is a site and not phones - can you help or "transfer me"?
No it doesn;t - just checked
It is a microsoft exchange - office 365
It is *****@******.*** so from my work account (via outlook)
summerfieldsanders.com the exchange account name is
Yes I do :-)
This is my primary account and it will mean removing a further 3 or accounts first - is this the only option?
OK - I'll be a little while then :-( - thanks so far though
It is slowly re-starting but has not completed yet - sue
The appointments are still not there :-( it also says it is up to date.
I am using @summerfieldsanders.com as the primary calendar on the PC, and all those appointments are in the phone, it's just the phone to pc that's not working. On the laptop I have the same situation?? No appointments from the phone - very curious
I ONLY see the appointments made from my phone and NO others!!!
They are not using the same calendar - aaargh
so, how do I get the phone to do this please, it clearly connects to my summerfieldsanders calendar as it has all those in and updates fine, it's just the new ones that are going to a different place.
When I look on the phone the new entries show in the same colour as those that are located in my sue@ account and not any of the other ones. It says they are saving to sue's calendar in outlook which surely is the main one? I've also gained additional calendars called time profile???
Didn't find this answer until just so sorry delay in replying.
Microsoft account (just added because I thought I needed to
Summerfield Sanders - office 365
MSAUK - office 365
Race of Champions - google
Wales Rally GB - office 365
They have now appeared!!!!
But I need all my accounts on my phone and not just one of them. I work as a consultant and use all of them all the time. Shall I just add them back in again?
It automatically added calendar tasks etc so I immediately un ticked those boxes. I have been able to add one of the email accounts back in but not the other and I am using all the same information I used to reinstall on my PC - this is turning into a small nightmare :-(
Exchange 365 account
Email address ssanders
Password ***** do you need this too?
If so I can send it but I am using the same one I used when I set it back up on my PC - and it worked then.
it didn't ask me the first time, then it asks name and domain
user name I have tried my name and my email, domain is my email I think at least that's what I have under that setting on my tablet.
I do have them on my pc - could it be the long list of letters and numbers?
It's all awful, I can't get hold of anyone and I can't get my google based email to load either so I am only running on 2 of my four email accounts- half my business -what a mess.
I am about to give up, they all went in easily the first time and now they just don't work, I have no idea now how to add an account that uses google.
Google is now in - thanks support so far.
No - the diary appointments have now disappeared again. I really want to cry or something like that
I've checked and it is "un ticked" I'll remove that account again and see what happens then.
Google removed but NO test appointments showing.
A Microsoft account is set up (which wasn't set up before), clearly I did it as part of this whole situation but I don't really want it there - can I delete that one and if so how. I now only have that and my primary account and the appointments are still not showing.
How do I remove this Microsoft account so I only have the summerfieldsanders one - that will get it back to about as basic as possible.
I removed the summerfield sanders account off the phone and reinstalled it, then I got the tasks in the phone twice - everything (in two different colours, indicating that it is two different accounts - could this be the Microsoft one which I am sure was not active this morning. I have uninstalled/deleted it again, switched the phone off and am now waiting to reboot. So, with no email account at all except this outlook one (which didn't even have an icon this morning). I still have appointments in my calendar - ......
Yes, the ones I added on the phone are still in the phone but I have NO email accounts loaded at all. and the appointments I made in the phone are NOT on my PC. I will now re-load by summerfield sanders account and see what happens if you think I should maybe it's better to leave it off though while we find which account calendar is actually showing - it seems to me it must be the outlook one.
Which would be fine if I could see the Microsoft account on the computer, but I can't. I can only see the summerfield sanders one which is the one used by myself and my PA appointments. So I think what you're saying is that I can't add appointments into my phone because we can't make them go to my own summerfield sanders calendar, is that right?
Does anyone in the big wide world out there no how to fix this, cus it seems a bit bad - windows/outlook failure or lumia?
Ideas very welcome please.
You have been most helpful all day, thank you. I am as you can imagine a little disappointed with the end result especially as I have had windows phones before and NEVER had this problem. Anyway, I'll trey to find alternative ways round it - if I find a good one, I'll let you know. I just hope I can get all the email accounts back on the phone again before the end of the day. All the best. PS - your last comment needed a smiley to make it nicer :-)
thank you - I bet you're glad it's all over - nearly home time.