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A. Stevens
A. Stevens, Computer Engineer
Category: Android Devices
Satisfied Customers: 1557
Experience:  I've owned android devices and tablets for years and understand how the work.
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I have a Samsung Galaxy S5. I am unable to transfer data (photos)

Resolved Question:

I have a Samsung Galaxy S5. I am unable to transfer data (photos) from the phone to my computer. Have connected via USB cable and whilst the phone registers in the File Manager as "Samsung GT - P7310P7510/N7000/19100/Galaxy Tab 7.7/10.1/S2/Nexus/Note" there is nothing more.
There was a message on the phone that certain software packages should be installed on the computer and it named the ones for 'MS Windows' and 'MAC' but I do not use either. I am on Linux, openSUSE 12.2. If there are packages for my OS do you know what they are called please, or can you assist in any other respect. Thank you
Christopher Huggins
Submitted: 2 years ago.
Category: Android Devices
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

Hi Chris - Let me located a suitable driver for your S5 for Linux.

A. Stevens :

You can follow this guide...it's written for an S2, but same concept. Android platform.

A. Stevens :

http://cromwell-intl.com/technical/samsung-galaxy-s2/linux.html

A. Stevens :

Another option that might be simpler would be to get a MicroSD card and transfer your photos there first. Then connect the card to your computer via a card reader and copy the photos.

A. Stevens :

I hope I was able to help you today.
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Customer:

Many thanks. I looked at the sites mentioned but decided that the process was beyond me so I shall go for the MicroSD card option.

A. Stevens, Computer Engineer
Category: Android Devices
Satisfied Customers: 1557
Experience: I've owned android devices and tablets for years and understand how the work.
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