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Hi Richard, I should have explained better. We can't use the nexus unless it is charged into the mains. The minute we unplug it, even though it shows it as fully charged it just dies on us and if we take it out with us and put it into a mains but need to use another wifi address it doesn't get enough life into it to spring into action at all !
Thanks Richard - so I could take it into a vodaphone or similar shop and they will replace it in the store?