How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 18910
Experience:  Expert for over 10 years
50836188
Type Your Android Devices Question Here...
Josh is online now

Having changed the sim on my GT-19195 phone it pens with "Samsung

Resolved Question:

Having changed the sim on my GT-19195 phone it pens with "Samsung satapp wizard, which stops at language selection (permanently on English uk with no dropdown) and hen restarts at the blue circles. This continues until the battery is removed.Is this something I can cure ad if so, how?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

  1. Turn off phone
  2. Press and hold together : Power Button + Volume Up + Home Button
  3. If the button at number 3 not work, you can try with press and hold together Power Button + Volume Up Button
  4. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  5. The phone will doing the process of restoring to factory default.
Josh and other Android Devices Specialists are ready to help you

Related Android Devices Questions