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Josh, Technician
Category: Android Devices
Satisfied Customers: 21041
Experience:  Expert for over 10 years
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Having changed the sim on my GT-19195 phone it pens with "Samsung

Resolved Question:

Having changed the sim on my GT-19195 phone it pens with "Samsung satapp wizard, which stops at language selection (permanently on English uk with no dropdown) and hen restarts at the blue circles. This continues until the battery is removed.Is this something I can cure ad if so, how?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!

  1. Turn off phone
  2. Press and hold together : Power Button + Volume Up + Home Button
  3. If the button at number 3 not work, you can try with press and hold together Power Button + Volume Up Button
  4. If we see the menu at LCD screen, choose Wipe Data/Factory Reset with Volume Button to select and use Power Button to ok or enter.
  5. The phone will doing the process of restoring to factory default.
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