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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 38151
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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I probably deleted something on my Samsung galaxy tab 2 10.1

Customer Question

I probably deleted something on my Samsung galaxy tab 2 10.1 I cant enter what do I do?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your Samsung Galaxy Tab 2 10.1 tablet, such as GT-P5110?

Does it say what kind of password ***** is?

Can you press and hold the power on/off button on the tablet for about 15 seconds, then turn it back on, then let me know what happens when you enter the password.

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

w ont accept password ***** blanks out I did as you asked

Expert:  Viet - Android Tech replied 2 years ago.
I'm sorry, the tablet's operating system is corrupted, can we reset the tablet fresh, so you can re-set it up fresh with a password ***** want? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

YES PLEASE-THANKYOU

Expert:  Viet - Android Tech replied 2 years ago.

You're welcome. Please try the following fix:

  • Power off your tablet by pressing & holding the power button.
  • With the tablet turned off, press and hold at the same time the following three buttons
Home + Volume Up + Power

; (if it does not work, try holding the two buttons: Volume Up + Power)
  • Wait until you see the Android or Samsung logo or Recovery menu, then release all buttons.

Hard Reset Shortcut for Samsung Galaxy Tab

  • Navigate with Volume Down button to the option Wipe data/Factory reset
  • Press the Power button to confirm

Wipe data/Factory reset

  • Use Volume Down button to select the option YES -- delete all user data
  • Press the Power button to confirm

Wipe data/Factory reset

- Once done, press Power button to reboot.

When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,