Two years old, bought May 2013.
Thank you for your effort but it is still not charging.
Is there anything further to try?
Yes. I did it a second time, which was probably a bad idea since there was a white space in place of the keyboard, which appears to allow entry of owner etc.
Battery in Settings continues to show '1% 0 seconds remaining in battery' if this is relevant.
Thank you. I imagine it is the battery and I would not have the competence to fit it. Very grateful for your help.