Hi Richard, no, it's an android tablet.
Card is already in a windows laptop ready to go
E: and windows7
It ran quickly and returned no errors, filesystem is exFAT
Still not recognised, same error msg
Same on all three two sandisk 128gb and one 64 GB. There's a lot on the forums on this problem so not unique to me / dell
He's lying on his back but simultaneously pressing vol up / down twice isn't offering recovery menu?
I did Richard...you said to press both, reread what you sent. Pressing only down isn't bringing recovery menu either
This is where I am and the instructions below aren't bringing up the recovery menu?
Simultaneously press the volume up and volume down buttons twice. The recovery menu should appear.
No I didn't as the instructions didn't take me there. I need to collect a baby, back in 20 mins
OK, I have recovery mode in a red box and android on his back, having done the above.
No, just the red box and android man
It says it is erasing
No, same error message
Yes, all three
That will delete all the data which I don't want to lose
OK, says it will take 50 minutes so back in a while
Bought a new SD card instead and that doesn't work either, same error message 'SD card is blank or unsupported filesystem'. I believe this to be android rather than hardware issue judging from the comments on forums indicating same problem across many different platforms.
But reinstalling doesn't mean the operating system has no faults which may cause this? It could still be an android issue. I will seek support from Dell and see what they say.
We haven't eliminated software as the cause, the device has never read SD cards it has failed on four different cards and, as yet, the reason is not known. Once the problem is resolved we can be certain of the cause.
ok, just means you had a faulty device from the start.
But up to you how to proceed of course. Even if after everything has been eliminated.
All the best
Android is constantly having new releases to fix bugs, so reinstalling would just reinstall them. Yes, the SD card didn't read from the start. I have logged an issue with Dell so we can identify whether it is a hardware or software issue.
a) how would you know about it? b) I did see it straight away on the device c) patches take time to deliver, also you haven't commented on the numerous references to this issue over the past five years? I am very pro the Google and android eco system but am also aware of the glitches and release cycle which often mentions bug fixes and crashes.
All I am saying is, with the problem unresolved, it could still be hardware or software, and I'm sure you know that.
By the way, today's android update (121) has no improvements but does refer to both bugs and crashes.....
I went to 'storage' and erased the new, empty, 64gb SD card and immediately 58.23gb became as available on SD and error msg disappeared from notifications? What is going on there? I haven't tried one of the other cards that have content yet but it would appear that the SD card reader is working, albeit oddly.....what do you think?
It was a new card I bought yesterday fresh out of the packet. It didn't work, same as the others, until I went to storage and erased it?
Not sure what you are saying, the three existing cards all worked out of the packet and I didn't format any of them. They work in two phones, a gopro and a Samsung tablet. The new card returned the same error message 'unsupported filesystem' until it was 'erased' not formatted and the error message disappeared and the storage capacitry became available. The other cards still don't work. Doesn't look like a card reader issue, as one card now is being read, rather some software/firmware fault.
I decided to buy a new, empty, card to see if it worked; it didn't until erased.you haven't commented on the other proven cards not working even though the new one does? That eliminates hardware and leaves software as the likely cause.
Patronising approach which doesn't focus on the faccts which don't fit your dogmatic analysis.