How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 39396
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now

Camera has stopped unexpectedlh

Customer Question

camera has stopped unexpectedlh
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please which model HTC you have?
Thank you
Customer: replied 2 years ago.

htc one mini 2

Expert:  Richard replied 2 years ago.
Thanks Hector
Go to Settings, Applications Manager
Swipe to the list ALL and look for Camera
Press on it and press Clear Data.
Then find google Services Framework, press on it and press Clear Data
Then hold the power button down until you see the menu and choose Power Off
Power off the phone, then power it on and tell me if the camera now functions please