Hello Andrew! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Have you tried this: Press and hold the Power On/Off button for about 15 seconds, then turn on and check? And/or remove the battery for a minute, then reinstall, then turn on and check?Please let me know. Thank you.
Hi, thanks for your assistance.
Yes, have held down power on/off button for 15 seconds but with no joy.
I haven't removed the battery. How do I access the battery? Apologies for ignorance.
yes it is ... about 2 months old.
Wow! Thank you so much, phone now working! Thanks again.
Have done so. Many thanks again for your excellent service.