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Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 37463
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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I have ransomware on my Samsung galaxy 6 edge

Resolved Question:

hi I have ransomware on my Samsung galaxy 6 edge
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Where / when do you see ransomware?

Does it happen on the Internet app only? And/or any other app?

Please reply at the box below. Thank you.
Customer: replied 2 years ago.

hello. I have managed to get it clear via the settings and the internet app clearing cache and data. I now have another problem. I AM HAPPY TO PAY THE £16.00 but I want to close the account. and I cannot. Please can you help me

Expert:  Viet - Android Tech replied 2 years ago.

Great. No problem, this is a one-time support session per your request. If you need anything else, please let me know any time. Also, can you please take a moment to rate my service below? Thank you very much.

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