Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is the problem with the display itself (cracked, bad colors, lines, etc)?Or with it not sensing touch properly?
Please be sure to reply to me here, on your original question only.
Opening new questions costs you more and delays my ability to respond.
I'll await your reply here in answer to the additional details I've requested.