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Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10587
Experience:  Personal Experience with many Android devices and versions
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My Samsung note GT-N7000

Resolved Question:

my Samsung note GT-N7000
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. What exactly happens when you enter your login code ?
Customer: replied 1 year ago.

when switching on, the background picture shows with log on plus small email envelope, the time, red telephone symbol, also the time and emergency facility to call for help. You can also bring up querty keyboard

Expert:  Ashik replied 1 year ago.

What happens when you swipe the screen and enter your login code ? Does it show any errors ?

Customer: replied 1 year ago.

No

Expert:  Ashik replied 1 year ago.
What really happens when you enter your login code after turning on the phone ?
Customer: replied 1 year ago.

I have not received any answer

Expert:  Ashik replied 1 year ago.
Hello there, Could you please tell me why did you rate me as bad service ? All I did is try to help you and you rated me bad for trying to help you ? Your question is not very clear and you are not answering to my questions properly. I need to know more info, so I could know the situation better. The reason I'm asking is I need to know if this a password ***** or some other firmware issue. Please don't rate me bad for helping you.
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 10587
Experience: Personal Experience with many Android devices and versions
Ashik and other Android Devices Specialists are ready to help you
Expert:  Ashik replied 1 year ago.
If your phone is not opening after entering the code, then that means either the firmware is corrupted or you are using wrong code. You will have to factory reset the phone to get back to your phone. Factory reset will erase everything from it and return it to new (like Out of Box). Follow the steps below to factory reset it; Turn off the phonePress and hold down Volume Up + Home + Power buttons at the same time for a few seconds.Android system recovery will be loaded nowSelect wipe data/factory reset. (Volume buttons to go up or down, select with Power button)Select Yes — delete all user data.Then select reboot system now That should factory reset the phone . Please let me know if that didn't work, so we can continue troubleshooting.
Expert:  Ashik replied 1 year ago.
Hello, I'm just checking. How is it going ? Were you able to reset ?

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