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Pete
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Category: Android Devices
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Experience:  Over 16 years of experience in the Electronics and IT industries.
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Why is my Samsung S4 not recognized by computer anymore?

Customer Question

Why is my Samsung S4 not recognized by computer anymore? Want to transfer some photos, but just found this issue. The battery is still get charged when connected
Submitted: 1 year ago.
Category: Android Devices
Expert:  Pete replied 1 year ago.

Hi,

Try connecting to a different USB port on the computer, or try connecting to a different computer and check if it is recognized there.

If it won't connect to any computer, try cleaning out the socket on the phone - sometimes lint or other debris can get trapped in there and prevent a good connection. There are several tiny pins, and some are used for charging whilst others are used for data transfer, so it may still charge ok whilst not connecting to the computer fully.

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