How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik
Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 11187
Experience:  Personal Experience with many Android devices and versions
16433418
Type Your Android Devices Question Here...
Ashik is online now

My tablet has frozen and I can not switch off?

Resolved Question:

my tablet has frozen and I can not switch off?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. What is the model and make of the tablet ?
Customer: replied 1 year ago.

Samsung 4 android 10 ''

Expert:  Ashik replied 1 year ago.
Press and hold down the Power button for 10-20 seconds and this will force turn it off. If that didn't work, then hold down Power and Volume Down for 10-20 seconds and this will soft reset it. Please let me know if that didn't work, so we can continue troubleshooting.
Customer: replied 1 year ago.

worked and thankyou

Expert:  Ashik replied 1 year ago.
You're most welcome ! If you have any questions or would like any additional information, please don't hesitate to ask. If you are satisfied with my service, please rate me as Good or Excellent Service (4 or 5 stars) and click Submit at the top. Then only I will get credit for helping you. Bonuses and High marks on the surveys you get from JustAnswer are greatly appreciated. Have a great day,Ashik
Ashik and other Android Devices Specialists are ready to help you